TU Darmstadt / ULB / TUprints

Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0

Winkelhaus, Sven ; Grosse, Eric H. ; Glock, Christoph H. (2022)
Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0.
In: Journal of Business Logistics, 2022, 43 (3)
doi: 10.26083/tuprints-00022436
Article, Secondary publication, Publisher's Version

[img] Text
JBL_JBL12296.pdf
Copyright Information: CC BY-NC-ND 4.0 International - Creative Commons, Attribution NonCommercial, NoDerivs.

Download (503kB)
Item Type: Article
Type of entry: Secondary publication
Title: Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0
Language: English
Date: 7 October 2022
Place of Publication: Darmstadt
Year of primary publication: 2022
Publisher: Wiley
Journal or Publication Title: Journal of Business Logistics
Volume of the journal: 43
Issue Number: 3
DOI: 10.26083/tuprints-00022436
Corresponding Links:
Origin: Secondary publication DeepGreen
Abstract:

The increasing trend toward digitalization in logistics poses a significant managerial challenge, particularly by fundamentally changing the traditional, manual workplaces in intralogistics. Although intralogistics processes have, in some cases, already been automated or are supported by smart technologies, humans remain an inevitable part of future intralogistics but with changing work characteristics. This study aims to examine the influences of the transition toward Intralogistics 4.0 on work characteristics of intralogistics employees. First, a systematic literature review on work characteristics and job satisfaction in a broader Logistics 4.0 context was conducted. Thereafter, a qualitative, explorative methodology was employed to examine the perception of work characteristics that impact job outcomes such as job satisfaction, motivation, and performance at different Intralogistics 4.0 maturity levels. The results of semi‐structured interviews conducted across seven companies demonstrated the significant, heterogeneous changes of work characteristics related to the type of technology applied in Intralogistics 4.0. Our findings indicate that the development toward Intralogistics 4.0‐implemented workplaces does not have a simple or predefined impact on humans; instead, the individual design is relevant and can improve the workplaces with more opportunities for satisfying and motivating jobs.

Uncontrolled Keywords: Industry 4.0, Intralogistics 4.0, Intralogistics 4.0 maturity, Job characteristics, Job satisfaction, Logistics 4.0, Qualitative interview, Systematic literature review
Status: Publisher's Version
URN: urn:nbn:de:tuda-tuprints-224360
Classification DDC: 300 Social sciences > 330 Economics
Divisions: 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Produktion und Supply Chain Management
Date Deposited: 07 Oct 2022 13:24
Last Modified: 14 Nov 2023 19:05
SWORD Depositor: Deep Green
URI: https://tuprints.ulb.tu-darmstadt.de/id/eprint/22436
PPN: 500226296
Export:
Actions (login required)
View Item View Item