Winkelhaus, Sven ; Grosse, Eric H. ; Glock, Christoph H. (2022)
Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0.
In: Journal of Business Logistics, 2022, 43 (3)
doi: 10.26083/tuprints-00022436
Article, Secondary publication, Publisher's Version
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Item Type: | Article |
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Type of entry: | Secondary publication |
Title: | Job satisfaction: An explorative study on work characteristics changes of employees in Intralogistics 4.0 |
Language: | English |
Date: | 7 October 2022 |
Place of Publication: | Darmstadt |
Year of primary publication: | 2022 |
Publisher: | Wiley |
Journal or Publication Title: | Journal of Business Logistics |
Volume of the journal: | 43 |
Issue Number: | 3 |
DOI: | 10.26083/tuprints-00022436 |
Corresponding Links: | |
Origin: | Secondary publication DeepGreen |
Abstract: | The increasing trend toward digitalization in logistics poses a significant managerial challenge, particularly by fundamentally changing the traditional, manual workplaces in intralogistics. Although intralogistics processes have, in some cases, already been automated or are supported by smart technologies, humans remain an inevitable part of future intralogistics but with changing work characteristics. This study aims to examine the influences of the transition toward Intralogistics 4.0 on work characteristics of intralogistics employees. First, a systematic literature review on work characteristics and job satisfaction in a broader Logistics 4.0 context was conducted. Thereafter, a qualitative, explorative methodology was employed to examine the perception of work characteristics that impact job outcomes such as job satisfaction, motivation, and performance at different Intralogistics 4.0 maturity levels. The results of semi‐structured interviews conducted across seven companies demonstrated the significant, heterogeneous changes of work characteristics related to the type of technology applied in Intralogistics 4.0. Our findings indicate that the development toward Intralogistics 4.0‐implemented workplaces does not have a simple or predefined impact on humans; instead, the individual design is relevant and can improve the workplaces with more opportunities for satisfying and motivating jobs. |
Uncontrolled Keywords: | Industry 4.0, Intralogistics 4.0, Intralogistics 4.0 maturity, Job characteristics, Job satisfaction, Logistics 4.0, Qualitative interview, Systematic literature review |
Status: | Publisher's Version |
URN: | urn:nbn:de:tuda-tuprints-224360 |
Classification DDC: | 300 Social sciences > 330 Economics |
Divisions: | 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Produktion und Supply Chain Management |
Date Deposited: | 07 Oct 2022 13:24 |
Last Modified: | 14 Nov 2023 19:05 |
SWORD Depositor: | Deep Green |
URI: | https://tuprints.ulb.tu-darmstadt.de/id/eprint/22436 |
PPN: | 500226296 |
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