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Input control and its signalling effects for complementors' intention to join digital platforms

Adam, Martin ; Croitor, Evgheni ; Werner, Dominick ; Benlian, Alexander ; Wiener, Martin (2023)
Input control and its signalling effects for complementors' intention to join digital platforms.
In: Information Systems Journal, 2023, 33 (3)
doi: 10.26083/tuprints-00023683
Article, Secondary publication, Publisher's Version

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Item Type: Article
Type of entry: Secondary publication
Title: Input control and its signalling effects for complementors' intention to join digital platforms
Language: English
Date: 10 November 2023
Place of Publication: Darmstadt
Year of primary publication: 2023
Place of primary publication: Oxford
Publisher: John Wiley & Sons
Journal or Publication Title: Information Systems Journal
Volume of the journal: 33
Issue Number: 3
DOI: 10.26083/tuprints-00023683
Corresponding Links:
Origin: Secondary publication DeepGreen

Existing information systems (IS) research on platform control has largely focused on examining how input control (i.e., the mechanisms used to control platform access) affects complementors' intentions and behaviours after their decision to join a digital platform. Yet, our understanding of how input control is perceived before this decision and how such perceptions influence prospective complementors' intention to join a platform is still nascent. In this regard, our study views input control as a salient signal that shapes prospective complementors' expected benefits and costs (i.e., their performance and effort expectancy), and ultimately their decision to join a digital platform. Drawing on signalling theory and the antecedent‐benefit‐cost (ABC) framework, we conducted a randomized online experiment in the context of donation‐based crowdfunding. The experiment results offer empirical support for this view by showing that input control has distinct and complex signalling effects for prospective complementors. In particular, our findings reveal curvilinear and competing signalling effects, with perceived input control increasing both performance expectancy (at a decreasing rate) and effort expectancy (at an increasing rate). Also, we find that performance expectancy linearly increases prospective complementors' intention to join a platform, whereas effort expectancy linearly decreases their intention to do so. These findings imply that the overall relationship between perceived input control and intention to join follows an inverted U‐shape curve, which means that neither a low nor a high, but a moderate degree of perceived input control maximizes prospective complementors' intention to join. In sum, the results of our study provide novel and important insights into the signalling role that perceived input control plays in shaping prospective complementors' decision to join a digital platform.

Uncontrolled Keywords: digital platforms, effort expectancy, intention to join, perceived input control, performance expectancy, signalling
Status: Publisher's Version
URN: urn:nbn:de:tuda-tuprints-236836
Classification DDC: 300 Social sciences > 330 Economics
Divisions: 01 Department of Law and Economics > Betriebswirtschaftliche Fachgebiete > Fachgebiet Information Systems & E-Services
Date Deposited: 10 Nov 2023 15:10
Last Modified: 21 Nov 2023 08:39
SWORD Depositor: Deep Green
URI: https://tuprints.ulb.tu-darmstadt.de/id/eprint/23683
PPN: 513343156
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