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Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience

Laib, Magdalena ; Haspel, Christina ; Stockinger, Christopher ; Polanski-Schräder, Lucas ; Dücker, Philipp ; Voll, Kristian ; Schiffrer, Patrizia ; Burmester, Michael (2022):
Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience. (Publisher's Version)
In: Multimodal Technologies and Interaction, 6 (10), MDPI, e-ISSN 2414-4088,
DOI: 10.26083/tuprints-00022838,
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Item Type: Article
Origin: Secondary publication DeepGreen
Status: Publisher's Version
Title: Wellbeing at Work — Emotional Impact on Workers Using a Worker Guidance System Designed for Positive User Experience
Language: English
Abstract:

Wellbeing at work can be achieved through different strategies; designing for a positive user experience (UX) is one way. However, the relationship between wellbeing and professionally used technology is rather unexplored, especially in work areas that are far from desktop work such as worker guidance systems (WGSs) used in assembly processes. In this paper, we first described a qualitative evaluation (using the valence method) of a prototype WGS designed for a positive UX. The evaluation showed that it elicited far more positive than negative feelings. Based on the results, we improved and redesigned the prototype. We then implemented it in a realistic setting and quantitatively compared it with an established WGS. It was shown that the prototype elicited more positive feelings than the established system, whereas there were no differences in the number of negative markers. Thus, one can assume that the improvement of UX in the redesigned system was due to the positive UX design concepts. However, there were no significant differences in the mood questionnaires. The paper showed that positive experiences at work can be achieved when the design of professional technology is focused on a positive UX. Long-term studies should further investigate whether these experiences lead to a generally elevated mood.

Journal or Publication Title: Multimodal Technologies and Interaction
Volume of the journal: 6
Issue Number: 10
Place of Publication: Darmstadt
Publisher: MDPI
Collation: 31 Seiten
Uncontrolled Keywords: user experience, human needs, worker guidance system, experience categories
Classification DDC: 600 Technik, Medizin, angewandte Wissenschaften > 600 Technik
600 Technik, Medizin, angewandte Wissenschaften > 620 Ingenieurwissenschaften
Divisions: 16 Department of Mechanical Engineering > Ergonomics (IAD)
Date Deposited: 07 Nov 2022 12:21
Last Modified: 15 Nov 2022 14:56
DOI: 10.26083/tuprints-00022838
Corresponding Links:
URN: urn:nbn:de:tuda-tuprints-228387
Additional Information:

This article belongs to the Special Issue Design for Wellbeing at Scale

SWORD Depositor: Deep Green
URI: https://tuprints.ulb.tu-darmstadt.de/id/eprint/22838
PPN: 501629823
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