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Empirical insights for designing Information and Communication Technology for International Disaster Response

Stute, Milan ; Maass, Max ; Schons, Tom ; Kaufhold, Marc-André ; Reuter, Christian ; Hollick, Matthias (2020)
Empirical insights for designing Information and Communication Technology for International Disaster Response.
In: International Journal of Disaster Risk Reduction, 2020, 47
doi: 10.25534/tuprints-00013309
Article, Secondary publication, Publisher's Version

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Item Type: Article
Type of entry: Secondary publication
Title: Empirical insights for designing Information and Communication Technology for International Disaster Response
Language: English
Date: 30 November 2020
Place of Publication: Darmstadt
Year of primary publication: 2020
Publisher: Elsevier
Journal or Publication Title: International Journal of Disaster Risk Reduction
Volume of the journal: 47
DOI: 10.25534/tuprints-00013309
Corresponding Links:
Origin: Secondary publication service
Abstract:

Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.

Status: Publisher's Version
URN: urn:nbn:de:tuda-tuprints-133091
Classification DDC: 000 Generalities, computers, information > 004 Computer science
Divisions: 20 Department of Computer Science > Science and Technology for Peace and Security (PEASEC)
20 Department of Computer Science > Sichere Mobile Netze
LOEWE > LOEWE-Zentren > emergenCITY
Date Deposited: 30 Nov 2020 12:23
Last Modified: 14 Feb 2024 15:21
URI: https://tuprints.ulb.tu-darmstadt.de/id/eprint/13309
PPN: 501940286
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