AI-Based Information Systems

Artificial intelligence (AI) is about to bring fundamental changes in our society and economy, touching on how organizations make decisions, deliver services, and evaluate opportunities. Given the breadth of their potential reach across companies of different sizes and in different industries, Erik Brynjolfsson and Andrew McAfee of MIT even speak of AI as “the most important general-purpose technology of our era” (Brynjolfsson and McAfee 2017, p. 2). Today, AI applications in most of the cases are based upon machine learning algorithms, whereby supervised learning, in particular, has become established in practice.