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Integrating E-Commerce and Social Engineering Perspectives on Trust in Online Communication

Pfeiffer, Thomas ; Kauer, Michaela ; Bruder, Ralph (2012)
Integrating E-Commerce and Social Engineering Perspectives on Trust in Online Communication.
Workshop „User-centered Trust in Interactive Systems“ at NordiCHI 2012. Copenhagen, Denmark (14.10.2012)
Conference or Workshop Item, Primary publication

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Item Type: Conference or Workshop Item
Type of entry: Primary publication
Title: Integrating E-Commerce and Social Engineering Perspectives on Trust in Online Communication
Language: English
Date: October 2012
Place of Publication: Darmstadt
Event Title: Workshop „User-centered Trust in Interactive Systems“ at NordiCHI 2012
Event Location: Copenhagen, Denmark
Event Dates: 14.10.2012
Abstract:

Currently, interpersonal trust in computer-mediated communication is a research topic for e-commerce as well as usable security researchers. While the e-commerce researchers focus on gaining warranted trust, usable security researchers focus on preventing misplaced trust, in order to protect users from social engineering attacks. In this paper an approach to integrate findings and theories from both fields is proposed in order to create a complete model for predicting trust in electronic messages or websites, whether they are authentic or not.

Uncontrolled Keywords: Trust, decision-making, e-commerce, usable security, social engineering, phishing, email
URN: urn:nbn:de:tuda-tuprints-32495
Classification DDC: 000 Generalities, computers, information > 004 Computer science
100 Philosophy and psychology > 150 Psychology
300 Social sciences > 330 Economics
Divisions: 16 Department of Mechanical Engineering > Ergonomics (IAD)
03 Department of Human Sciences > Institute for Psychology
Date Deposited: 06 Feb 2013 11:15
Last Modified: 21 Feb 2023 09:16
URI: https://tuprints.ulb.tu-darmstadt.de/id/eprint/3249
PPN: 38627522X
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